Policy · 002
Shipping & Delivery
Domaine & Co LLC · Last revised August 2026
Direct from manufacturer
Every piece on the list ships directly from its authorized manufacturer. Domaine & Co. coordinates the order; the maker builds, crates, and dispatches.
Lead times
Lead time is listed on each product page and confirmed in writing at the time of order. Most pieces ship within 2–8 weeks; certain made-to-order cabins take longer. We do not hold speculative inventory.
White-glove delivery
Freight to the contiguous United States is included at the listed price. Delivery is scheduled by appointment. White-glove service — threshold placement, uncrating, and debris removal — is included where the manufacturer offers it, and noted per piece.
Site requirements
You are responsible for a clear, level installation site and access adequate to receive the piece. Electrical, water, and structural preparations are the buyer's responsibility. Detailed requirements are provided prior to shipment.
These terms are published by Domaine & Co LLC and reflect current practice. Questions: concierge@dandcusa.com.