Manufacturer Warranty

Every product sold through Domaine & Co. is covered by the original manufacturer's factory warranty. Lumin Collection saunas include a 1-year warranty, covering repair, replacement of parts, or full replacement for manufacturing defects.

Normal wear and tear, improper installation, misuse, unauthorized repairs, commercial use (unless specified), and damage from external factors such as weather, fire, or pests.

Contact us with your order number, a description of the issue, and photos or video — via our contact page or concierge@dandcusa.com. We'll coordinate directly with the manufacturer to review your claim and arrange repair, replacement parts, or a full replacement as appropriate.

Any manufacturer's warranty is in addition to your rights under applicable consumer protection laws, which this policy does not limit or exclude.